Cookie Policy
Every cookie our website uses, why, and how to change your choices.
Last updated: 6 October 2026
What are cookies?
Cookies and similar technologies (such as browser local storage) are small pieces of data stored on your device when you visit a website. This policy lists every cookie our site uses and why. For how we handle personal data generally, see our Privacy Policy.
Your choices
The first time you visit, a banner lets you Accept all, Reject all, or Manage preferences. Until you choose, only strictly necessary cookies are used and no analytics or chat scripts are loaded. You can change or withdraw your consent at any time using Cookie settings in the footer of every page. Your browser settings can also block or delete cookies, but parts of the site may then not work.
Strictly necessary (always on)
These do not need consent because the site cannot work or stay secure without them.
| Name | Set by | Duration | Purpose |
|---|---|---|---|
| ag_consent | airguardenvirocare.com | 6 months | Remembers your cookie choices. |
| _GRECAPTCHA | Google reCAPTCHA | 6 months | Spam and bot protection on our forms. |
| rc::a, rc::b, rc::c, rc::f | Google reCAPTCHA (browser storage) | Session / persistent | Used by reCAPTCHA to tell humans from bots. |
reCAPTCHA loads only when a form is about to be used. It is provided by Google and is subject to the Google Privacy Policy.
Analytics (only after you accept)
| Name | Set by | Duration | Purpose |
|---|---|---|---|
| _ga | Google Analytics 4 | 2 years | Distinguishes visitors so we can count them and see how pages are used. |
| _ga_ followed by our measurement ID | Google Analytics 4 | 2 years | Keeps session state for Google Analytics. |
Google Analytics is not loaded at all unless you choose Accept all or switch Analytics on. If you later switch it off, the _ga cookies are deleted.
Functional (only after you accept)
| Name | Set by | Duration | Purpose |
|---|---|---|---|
| Chat visitor / session identifiers | LiveChatAI (app.livechatai.com) | Set by the provider | Runs our website chat assistant and keeps your conversation together. The provider chooses the exact cookie or storage names, which may change. |
The chat widget is not loaded unless you switch Functional on. Messages you type into it are processed by LiveChatAI.
Cookies that visitors do not receive
Our staff administration area (/admin) uses its own sign-in session cookies, which are never set for ordinary visitors.
Contact
Questions about cookies: sales@airguardenvirocare.com.